Bringing Consumers
& Businesses Together, Online.

Fetch is the one stop marketplace for collection and delivery
from local businesses.

Fetch - Jersey Delivery Illustration

What do you want to order?

Browse top local products.

Local Produce
and Goods

Ensure you access the freshest local produce
and goods from the land and sea.

Health
and Wellness

Restore your health and wellness with products
& services for your mind, body and home.

Restaurants
and Cafes

Your favourites or discover tasty & delicious
meals delivered to your door.

Services
and Trades

Need a professional? Browse our
range of offerings online.

Shops
and Newsagents

Support your local shop and purchase
their products online.

Donations
and Community

Coming Soon.

How it works?

It's easy, order your goods in just few steps. Learn more

Discover Local Products

Browse our developing range of products
from your favourite local shops & businesses.

Place Your Order

Shop for items from multiple places in the same
order and select your preferred checkout method
to complete your secure booking.

Collection and Delivery

Choose whether when you want to collect or
have your goods delivered (if available).

Want to grow your business with Fetch?

Our Journey

Our Journey

Very early on, prior to COVID-19 being named a pandemic by WHO, we realised our wonderful island of Jersey was going to be under threat. And we are now facing those threats – unprecedented disruptions to our public health, our collective wellbeing and our livelihoods.

This is why we formed Fetch – because we knew that we would need to rise to meet these challenges, and because this is what our island has always done. Jersey has a well-established pedigree of adapting in order not just to survive, but to flourish. Whether it be the wool trade, cider production, ship-building, agriculture, tourism, conferences and events, or financial services and digital innovation, we have always stepped up and protected our economy.

We foresaw that our community was going to be significantly impacted by:  

  • Few local businesses having appropriate business continuity plans;  
  • The Government of Jersey having to, rightly, focus on preserving life and the healthcare system; and
  • Aggressive changes to the core functions of supply and demand.

 

We have witnessed first-hand some of the remarkable decisions made by EU Governments through our business partners in Italy (Turin), Spain (Barcelona), Germany (Berlin) and France (Paris).  And we recorded the developments with keen interest and concern. Every community was struggling with the control of safe movement for the supply chain. Basic logistics were (and still are) being carried out by the military in a bid to contain the spread of transmission.  With such draconian measures, why would Jersey be any different?

It was time to rethink and re-engineer our technology. On the basis that the Government was working top-down (health, wellbeing and livelihoods), we needed to support bottom-up (livelihoods, wellbeing and health).

ENTER FETCH

Focused on supporting local businesses, we re-engineered our platform in six days, so that we could present almost any product or service, online.  Fetch, from conception, was designed as a community project to safeguard livelihoods.  With the support of DWE Digital, Jersey Business, Digital Jersey, Visit Jersey, The Jersey Hospitality Association and Jersey Post, we were encouraged to work tirelessly to support the community via a phased approach:

  • Load any and all local business for free in April;
  • Present their products and services online for free in April;
  • Advertise, market and make the purchase of those goods, free in April;
  • Observing at all times the measures directed by the Government of Jersey, support and assist with the logistics and fulfilment of goods to the customer, for free in April; and
  • The final stage, possibly late April 2020, to control or provide the control of movements in and around the Island as directed to safeguard the vulnerable, those at high risk and to restrict further transmission of COVID-19.

We understand the impact on businesses in the Island.

Via the Fetch website, Islanders can order from their favourite local shops, restaurants and cafés (that remain trading) and have it delivered straight to their door or ready for collection at their convenience. These movements will change overtime.

Whether you’re looking for local produce, delicious restaurant-quality food without leaving your home or simply wanting to keep on top of your wellbeing, Fetch is an encyclopedia of incredible choice presenting the rich, diverse and incredible breath of talent within our local business community.  We offer a safe, secure and easy-to-use website exclusively for the benefit of Islanders.

Your local products at your fingertips. Thank you for your generous support.

The Fetch Team.

 

Date

Milestones

14.5.2020

Over 4000 orders completed.

Amazing work guys - so proud of the team!

13.5.2020

800 followers on Instagram - Fetch Jersey.

12.5.2020

Launch of The Royal Channel Islands Yacht Club - brilliant news!

11.5.2020

Celebrating International Nurses Day 2020, Congratulations.

10.5.2020

The team at Fetch would like to provide a very special thank in recognition for the works undertaken by Carey Olsen's Emma German, Rebecca Lever and Peter German.  

"Very early on in the launch of Fetch.je Emma German was engaged to provide support for the community project.  Clearly, the team at Carey Olsen saw the value of our efforts to support local businesses in Jersey during the Covid-19 restriction measures with our online marketplace.  Providing guidance throughout the first few months they have offered recommendations on corporate matters and documentation - it's been truly remarkable!"

Emma German said, "We were delighted to assist the Fetch.je team to support Jersey's economy by connecting local businesses with local customers during such a difficult time.  The platform is a triumph of entrepreneurial spirit and Jersey's tech talent.  We wish them every success with their endeavour." 

 
9.5.2020

Liberation Day - 75th Anniversary.

On this day, 75 years ago, British troops arrived in the Channel island shores to free the people of Jersey and Guernsey, after five years of occupation by German forces.

8.5.2020

Huge Thank You to Barnes Publishing Limited.

Delighted to have recieved an email from Ian Barnes, Chairman of Barnes Publishing Limited who, of his own volition, decided to sponsor an online campaign to support Fetch.je.

Far too generous and greatly appreciated.

7.5.2020

Thanks to Bailiwick Express Jersey. 

Really appreciate the coverage re: Dragon's Den style challenge.  Read all about it, Bailiwick Express.

6.5.2020

Thanks to the JEP.

Great article on P3 - "Tech projects to assist Covid-19 response get help from 'Dragons'

5.5.2020

WINNERS OF THE DIGITAL JERSEY COVID-19 CHALLENGE. 

A massive thank you to Digital Jersey's Tony Moretta and the rest of the team, to the Judges: Glenda Rivoallan, Alan Brown, Ed Daubeney, Tom Hacquoil and Andy Stanford-Clark, the host Gary Burgess and Rory Steel for providing the technical support.

There was some incredible innovations and we'd like to appaud all the other participants.  Keep going and continue to support our Island community!

4.5.2020

May Bank Holiday.  To celebrate we announce 102 Local Businesses Live on Fetch.je.

An amazing uptake from all sorts on industry sectors - view the full listing, here.

3.5.2020

Heaps of lovely comments on Facebook re: Fetch.je.

3 staff volunteering their services on a Sunday to set up new local businesses.

2.5.2020

Lucie receives a little present courtesy of Terre D'Italia as a 'Thank You' for all the efforts.

Core values upheld and greatly appreciated.

1.5.2020

LGL Group purchase Fetch Gift Vouchers for the Jersey Office!

30.4.2020

Dave takes on the Digital Jersey COVID-19 Challenge - Elephant in the Room!

Watch the video Dragon's Den show, here

29.4.2020

3 Incredible items to share:

1. Fetch has been asked to promote, market and support the sales of Jenny Lecoat's - Hedy's War book launch on 7th May in time for Liberation Day.  Further, books will be signed with a personalised dedication - incredible.

2. Out of the blue, an 'expression of interest' was received from Ireland today about launching Fetch in Cork - we're gaining international interest.

3. A local CEO contacted us to purchase 60 Gift Vouchers for his team, as a thank you for all their efforts recently - amazing.

28.4.2020

Massive thank you to the team at HSBC today!

Super excited to say that Fetch has something really special for Liberation... perfect aid for these challenging times.  Will keep you post.

27.4.2020

^^^^^ First Month of Trading ^^^^

Geninue Sales generated through Fetch for: 

Air Mex, AJ Personal Training, Atlantic Hotel, Barannes, Barrow at the Manor, BE Caterers, Bean Around the World, Beresford Street Kitchen, Cargo Coffee Bar, Ceri's Cakes, Cooper & Co., DANi LEDO, Dolan Hotels, Fetch Gift Vouchers, Hotel Chocolat, Hotel de France, Hungry for Health, Jersey Apple Press, Jersey Child Care Trust, Jersey Hemp, Jersey Sea Salt, Jools Holt Artography, Krafty J's, La Bouche, La Crete Shellfish, La Robeline Ciders, Lazin Lizard, Le Quesne's Pharmacy, Little Thai, Lobster Buoy Jersey, Locke's, Love Cake, LV Pharmacy, MADD Beard Co of Jersey, Moitas Bistro, Moo And Torbs, MV Virtual Assistants, Nude Food Limited, Off The Rails, Painted Beautiful, Pedro's Restaurant - St Aubin's Bistro, Performance Physiotherapy, Rfresh, Rosie's Tea Room, Royal Mash, Seymour Hotels of Jersey, South Coast Shellfish, Stinky Bay, Brewing Co., Sue's Fudge, Terre d'Italia, The Boat House, The Chilli Kitchen, The Club Hotel & Spa, The Farm House, The Lookout Beach Café and Restaurant, The Loving Chair Company, The Portelet Inn, The Priory Inn, The Royal St Martin, The Sir George Carteret, The Supplement Store, Tidal Rum, Vinifera, Viva Pizza Jersey and XITO.

Wow - Jersey at it's best!

26.4.2020 A well deserved day off day... for some ;)
25.4.2020

Published a, You Said, We Did campaign to the Fetch community of Suppliers

Great feedback from those whom we service.  Most inspiring comments, 'Hadn't realised how powerful the system was'; 'Cut my time on this phone everyday with customers now ordering online'; and 'Great to see so much diversity on the site'.

Thanks everyone for your input, encouragement and effort.

24.4.2020

Henry starts his 24hrs marathon at 07:00 - 1 mile every hour for 24hrs (2 miles for the 1st and last hour).

- Supporting Jersey Chershire Homes

- Just giving page for donations, here.

23.4.2020

Three HUGELY significant developments:

1. We've added a map and pin so the delivery driver can find you faster;

2. Fetch.je has launches a Chat function so you're able to communicate with ease :) and

3. Dave Wins a Chorizo Wrap from Cargo Coffee Bar - 80+ local businesses now supported by the Fetch.je online shop.

22.4.2020

Fetch Gift Vouchers available for loved one, celebrations, colleagues and people you care for.

Shh.. we're building for some big news tomorrow.

21.4.2020

Matt Johnson asks to run a promotion on behalf of the LV Pharmacy.

Overseas interest in Fetch.je and how we''re supporting the community.  

20.4.2020

First Free Product goes Live - MV Virtual Assistants

Pretty incredible service where Miranda is offering a free 30min consultation for businesses seeking a dedicated or ad hoc virtual assistant.  Amazing the amount and skill over here - another example of, 'Jersey's got Talent!

19.4.2020

Thought we'd share our Top 12 Suppliers - Leader board style, 13th - 19th April:

1 Locke's

2 Nude Food Limited

3 LV Pharmacy

4 Cargo Coffee Bar

5 Lazin Lizard

6 Dolan Hotels

7 Krafty J's

8 Vinifera

9 Moitas Bistro

10 Love Cake

11 Seymour Hotels of Jersey

12 Terre d'Italia

Fantastic to have so much local support from businesses and Islanders.

18.4.2020

Great conversation with Malcolm Ferey and hugely supportive of his work with Voluteer Hub

Excellent Effort Jersey - keep going.

17.4.2020

Fantastic Reviews on Social Media!  

"Thanks for the sun Jersey! And www.fetch.je for the La Robeline Cider."

Physio.je promote Fetch in their lastest video promotion: 'STRONGER AT HOME #3: YOUR HOME WORKOUT KIT'

16.4.2020

Friday - another fantastic week. 

Progressive conversations with Citizens Advice Jersey & Jersey Online DirectoryJEP article published. 

Delighted to say that we tipped 70 local businesses now online.

15.4.2020

50,000+ Visitors to the site in 19 days!

Interview with the JEP - looking forward to reading the report.

8 New Local Business sign ups in 24hours!  We're glad to be of service.

14.4.2020

The Business2Home directory is posted to every household in the island by Jersey Post.  Fetch.je has the full back page.

Dave's on BBC news to discuss new approaches to new challenges with Fetch.

Conversations with Jersey Dairy, Jersey Consumer Council and Jersey Chamber of Commerce.

13.4.2020

Opening an Easter Egg for breakfast :)

Some progressive conversations with 2 local businesses about joining Fetch and how we can streamline greater efficiencies, in product design, promotion, sales and order flow - allowing them to focus on delivering the best service for our community. 

Emailed our Top 100 customers based on repeat purchases with this feedback form. 37 responses return on a public holiday. Results:

  • 4.7 / 5 Star reviews;
  • Request for super essentials box;
  • More of our favourite local businesses; and
  • Garden, Veg and Pot Plants.
12.4.2020

Happy Easter, everyone!

Today we've received news of a true story - bringing the world just that little bit closer: 

  • Order made by a Fetch customer in Brisbane, Australia for Easter Eggs delivery;
  • Hotel Chocolat serviced the order;
  • Easyneme delivered, seamlessly;
  • 3 families - 14 people celebrating Easter.

 

Happy Easter, everyone!

11.4.2020

Products Sold Out until Tuesday 14.4.2020 for both Pedro's Restaurant at Home and The Lobster Buoy - We thought it would happen but... not after 15 days of starting Fetch. Amazing!

More design work behind the scenes to support the Jersey community!  Keep safe and happy Easter.

10.4.2020

New features released for confirmation pages

Designing new functionality for location and delivery options.

Head dress party with the team at 16:30, WooHoo. 

Happy Good Friday!

09.04.2020

50 local businesses LIVE!! Amazing work 365Tickets and DWE Digital.

Conversations with the Jersey Consumer Council, Call & Check and New Era Veterinary Hospital.

Support for the PPE Appeal sets up a donation page and pro bono work by St Aubin Studio's to publish the template for making face masks. 

08.04.2020

Supporting the local PPE Appeal - incredible story of tenacity, fortitude and forethought to protect those who are serving our island community, selflessly.

Conversations with Vertix and Jersey Business for road side assistance :)

An 'Expression of Interest' received from an entity for a Fetch Guernsey... watch this space, if we can support, we will!

07.04.2020

Build our offering for Jersey with more products and more suppliers.

Preparing our 1st Customer Email Campaign - incredibly exciting.

Talks with the Jersey Consumer Council, Akeneo, Jersey Young Enterprise - awesome!

06.04.2020

Email correspondence received from the Welsh Transport Minister about restricted movement and financial support.

Conversation with GoJ re: distribution and controlling movements on the island.

LV Group Linkedin post.

38 Local Suppliers Live!

05.04.2020

Week 1 Community Support Review:

  • Gross Orders 366
  • Net Revenue GBP £11,102.38
  • Average Order Value £32.18
  • Unique Visitors 22,090
  • Ecommerce Conversion Rate 1.60%
  • Basket Conversion Rate 33.24%
  • Suppliers 26 loaded, 19 sold
  • Sign ups - over 100 businesses.

Support from Edwards coaches re: Welsh transport and distribution policy.

Media support: Bailiwick ExpressBBC RadioITV News and JEP.

04.04.2020

Building out our FAQ’s for business and demonstrating the real efficiencies. 

Adding more suppliers.

Support and listing with Digital Jersey.

03.04.2020

1st Full Week Online!  Amazzzzzzing!

Working with the JFSC to register a new Company name.

Setup Revolut and PayPal.

New Fetch Suppliers form for Account details, here.

Having a well earnt Beer with the team at 16:30.

02.04.2020

Fetch supports the launch or FeedOurFrontline.je, congratulations to Race Nation and The Potting Shed.  

Dave’s on ITV news.

Support from Visit Jersey.

01.04.2020

No April Fools, this is really happening!

Jersey Post discussions to secure distribution in the coming weeks.  

Massive support from Jersey Archive who’ll record and archive our progress to react to COVID-19. 

Carey Olsen for ‘not for profit’ guidance and a JEP article.

31.03.2020

Call with EVie offering distribution support with electric cars and bikes.

Advice gained from Vyne.

Support from Jersey Chamber of Commerce.

30.03.2020

Initial onboarding of our first LV Pharmacy

Seymour Hotels Catering promotes Fetch in their mail out.

We speak with Akeneo regarding supplier onboarding and the delivery of a PIM.

29.03.2020

Purpose Accountancy provides financial advice. 

Several operational upgrades released. New Business sign up form.

Support from the Jersey Hospitality Association.

28.03.2020

Physio.je releases a video of support, here.

Further endorsement by Institute of Directors - IoD Jersey, Digital Jersey and Tekex.

27.03.2020

LAUNCHED AT 09:00.

Launch Local Suppliers: Cargo Coffee Bar, Nude Food and Lazin Lizard.

A civil servant from the Government of Jersey calls to understand the Fetch project.

Advice from JACS regarding the Payroll Co-funding scheme.

26.03.2020

Mental busy.  5 people around the clock working… Testing, Testing, Testing.

Massive support from the Jersey Hospitality Association.

Endorsement of our Community Plan by a former CEO at States of Jersey.

25.03.2020

Advice gained from TrustMyTravel.

Tech Engineering!

Operational procedures defined.

24.03.2020

Tech Engineering!

23.03.2020

Tech Engineering!

22.03.2020

Refining Project Approval.

21.03.2020

R&D.

20.03.2020

Project scoping and refinement DWE Digital and 365Tickets.

19.03.2020

Project scoping at 365Tickets.

18.03.2020

11:00 A catch up over some coffees.  The seeds of an idea sown.

 

WHY FETCH

Fetch exists to support businesses so that they may continue trading and so that customers can continue to access the items needed for their personal wellbeing.  

At its heart Fetch operates from a desire to support Jersey’s community by helping your favourite businesses keep running, allowing employers to retain their talent and to serve the community we love.

Your involvement and commitment to this cause supports all local businesses and means everything.

 

How Fetch Works - Customers

 

STEP ONE - Order from your favourite local shops & businesses

Use the search bar to look up the product or service you want. When you’ve found what you're looking for, click through to the appropriate page and choose from the available options. 

 

STEP TWO - Placing Your Order

Choose the number of items and select a date and time for either delivery or collection. Shop for items from multiple places adding items to your online shopping basket as you go. *Delivery options will change as per The Government of Jersey directives.

 

STEP THREE - Confirming Your Order

Once you have everything you need you’ll be taken to your shopping basket where you can check your order before confirming. Please ensure your order is correct before entering your payment details. 

 

STEP FOUR - Payment and Delivery

Choose from the available secure payment methods, taking care to accurately enter your payment details and wait for your order to be confirmed. You’ll receive a confirmation email once your order has been processed. 

Then collect your items or wait for them to be delivered to your door.

 

How Fetch Works - Businesses

 

STEP ONE - Sign Up

Any local business can sign up to present their goods whether a service or product, here.

 

STEP TWO - NO STEP TWO

It’s hard enough focusing on all the other elements of your business.  

Once the sign up form is complete, Fetch will do the rest!

 

WHAT’S THE CATCH?

… We’re struggling to think of one, too.

 

We’re in this together and Fetch is here to support every step of the way.

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